Nelson respects your privacy
Nelson respects your privacy. This privacy policy describes your rights to privacy and integrity and our commitment to protecting your personal data. Our privacy policy and guidelines respect and comply with the General Data Protection Regulation (GDPR).
1. The scope of the privacy policy
This privacy policy concerns individuals who are customers, resellers, suppliers and other stakeholders of Nelson Garden AB in Sweden, Nelson Garden AS in Norway, Nelson Garden A/S in Denmark, Nelson Garden Oy in Finland.
Nelson Garden AB, reg. no. 556127-6071, with address: Lokgatan 11, 362 31 Tingsryd, Sweden, contact email:info@nelsongarden.se is the data controller and responsible for your personal data and for ensuring that your personal data is processed in a lawful manner and is henceforth referred to when “Nelson Garden” is stated.
2. Which personal data we process
The processing of personal data is described below based on your relationship with Nelson Garden and its affiliated companies
2.1 For retailers and suppliers
Nelson Garden may process personal data of a stated person of contact. Such data include inter alia name, address, telephone number, e-mail address, position or job title, responsibilities, and other information you choose to provide us regardless of the means of communication (e.g., by phone, e-mail, or chat). We may also take photographs when you visit our premises or attend an event or trade fair in which we participate, where you may be more or less visible.
2.2 For customers or website users
Nelson Garden may process your personal data. Such data include inter alia name, address telephone number, e-mail address, IP address, and other information that you choose to provide us, for example, when you contact us via forms on our website, by phone or send us an e-mail and which is necessary to enable our relationship with you as a customer. As described below, and in our cookie policy, some information is also collected by cookies on our website.
In the countries where you have the option to order products on our website (currently in Denmark, Norway, Germany, Finland and Poland), Nelson Garden may also process your address and delivery address, customer number, order information and order history, payment information and payment history, as well as information you have chosen to provide in the chat function or through other means of communication.
3. Why we process personal data
In order to have the right to process your personal data, we need to have a so-called “legal basis” for each purpose for which we process your personal data. Therefore, we have produced the table below to show our legal basis and our retention period for each of our purposes. When the legal basis for storage ends, the data will be deleted.
| Why (our objective) | Our legal basis | Data subjects | Storage period |
| Establish a business relationship with you or the company you work for. | Legitimate interest (Article 6(1)(f) GDPR). | Business representatives | As long as the business relationship continues, and you are a person of contact for the business relationship. Should you no longer be a person of contact, we can delete your personal data at your request. |
| Discuss a potential business relationship with you or the company you work for. | Our legitimate interest(s) (Article 6(1)(f) GDPR). | Business representatives | As long as the potential business opportunity remains, and you are a person of contact for the business relationship. Should you no longer be a person of contact, we can delete your personal data at your request. |
| Provide a newsletter at your request. | Performance of contract(s) (Article 6(1)(b) GDPR). | Business representatives, Website users, Individual customers | Until you decide to unsubscribe. If you no longer wish to receive the newsletter, you can unsubscribe at any time via the email. |
| Provide customer support when you contact us per e-mail, telephone, or website form. | Performance of contract(s) (Article 6(1)(b) GDPR). | Business representatives, Individual customers | As long as it is necessary to complete the contact with you, and in certain cases in case of complaints or similar as long as we are obliged by applicable law or regulatory decisions. |
| Usage of cookies to, for example, improve the usability of our websites, provide a personalized experience, and collect user statistics. We also use session cookies to improve website security. | Our legitimate interest(s) (for necessary cookies, i.e., website functions) (Article 6(1)(f) GDPR).
Consent (Article 6(1)(a) GDPR). |
Website users | Depending on the type of cookie. If you do not want us to store cookies on your computer, you can refuse cookies when you access our website, or withdraw your consent later in accordance with our cookie policy. See our cookie policy for more information on our retention periods. |
| Conducting competitions and contacting winners to award prizes. | Your consent (Article 6 (1)(a) GDPR) and acceptance of the relevant competition terms and conditions (Article 6 (1)(b) GDPR). | Individual customers | Six (6) months after the end of the competition and the winner has been selected and received the prize. |
In the countries where it is possible to order products on the Nelson Garden website, we additionally have the following legal bases for processing and retention period:
| Why (our objective) | Our legal basis | Data subjects | Storage period |
| Delivering product(s) as promised and handling returns and complaints. | Performance of contract(s) (Article 6(1)(b) GDPR). | Individual customers | Three (3) years after the date on which the respective case has been closed, and at most during the statutory period for fulfillment of claim obligations. |
| Manage payments from you for products. | Performance of contract(s) (Article 6(1)(b) GDPR). and legal obligation(s) (Article 6(1)(c) GDPR and provisions of relevant accounting law). | Individual customers | During the period specified by law, for example the Swedish Accounting Act. |
| Promote Nelson Garden and our products and services. | Your consent, in the case of a consumer (Article 6(1)(a) GDPR).
Our legitimate interest(s) in relation to resellers. Article 6(1)(f) GDPR). |
Individual customers, (consumers and resellers) | Until you decide to withdraw your consent for marketing. If you wish to withdraw your consent, you can unsubscribe at any time via the email or as described in our cookie policy. |
In addition to the above-mentioned purposes, we take the routine measures and perform data retention required by companies performing services, such as accounting, complying with legal requirements and maintaining the security of the website. To the extent that such measures are not mandatory under applicable law, they are taken based on our legitimate interest.
4. Sharing your personal data
Nelson Garden will not share your personal data with third parties who intend to use the data for marketing purposes unless you have given your consent to this.
Nelson Garden may share your personal data with third parties when necessary to fulfill a legal obligation under applicable law, a contract with you or at the request of a public authority.
4.1 Subcontractors and export of personal data
In some cases, Nelson Garden uses subcontractors to process personal data. For example, partners are engaged to enable payments of your purchases on our websites and thereby gain access to your personal data to the extent necessary for them to fulfill their obligations in connection with the payment of our products. . In addition, Nelson Garden may also share personal data with the following recipients:
| Category of recipient | Location |
| Cloudservice provider | EU |
| Freight service provider | EU |
Our subcontractors will only process your personal data when adequate security measures are in place and only according to our instructions. This privacy policy also applies to the processing of your personal data by processors.
When we share personal data outside the EU/EEA, we are required to ensure a certain level of protection under the GDPR. Where the European Commission considers a country to have and adequate level of data protection, this constitutes our basis for sharing. In other cases, sharing is subject to the use of specific technical and organizational security measures and to the signing of the European Commission’s standard contractual clauses for international transfers (click here to read the complete standard contractual clauses).
https://commission.europa.eu/publications/standard-contractual-clauses-international-transfers_en
5. Data security and amending personal data
5.1 Data security
Nelson Garden is committed to preventing unauthorized access, disclosure, or other derogatory processing of your personal data. Furthermore, Nelson Garden works to ensure the correct use of personal data, to maintain data integrity and to ensure the availability of data. We use reasonable and appropriate physical, technical, and administrative processes and measures to safeguard the information we collect and process.
6. Your rights
When we process your personal data, you have certain rights. If you wish to exercise any of your rights, please contact us at info@nelsongarden.se. Please note that we can only disclose personal data if we have been able to verify your identity.
i. Right of access – You have the right to access the personal data we process about you. You also have the right to receive certain information about what we do with your personal data. That information is described in this document.
ii. Right to rectification – You have the right to correct inaccurate personal data about yourself and to supplement incomplete personal data.
iii. Right to erasure - You have the right to have your personal data erased. Please note that this is not an absolute right and that we may retain personal data in certain circumstances, such as where required by law or for the performance of a contract.
iv. Right to restriction – You have the right to restrict how we use your personal data. Please note that this is not an absolute right and that in certain circumstances we may continue with some personal data processing.
v. Right to data portability – You have the right to obtain your personal data (or have it transferred directly to another controller) from us in a structured, commonly used, and machine-readable format.
vi. Right to object – You have the right to object to certain types of personal data processing that we conduct.
vii. Right to withdraw consent – If you have consented to one or more specific process of your personal data, you have the right to withdraw your consent at any time and thus ask us to cease processing immediately. Please note that you can only withdraw your consent for future processing of your personal data and not for any processing that has already taken place.
Finally, you also have the right to lodge a complaint with the competent data protection authority.
| Country | Competent data protection authority |
| Sweden | Integritetsskyddsmyndigheten, Box 8114, 104 20 Stockholm, Sweden, |
| Norway | Datatilsynet
P.O. Box 458 Sentrum NO-0105 Oslo |
| Denmark | Datatilsynet
Carl Jacobsens Vej 35 2500 Valby |
| Finland | Office of the Data Protection Ombudsman
P.O. Box 800, 00531 Helsinki, Finland |
| Germany | Federal Commissioner for Data Protection and Freedom of Information (BfDI)
Graurheindorfer Str. 153, 53117 Bonn, Germany |
| Poland | Prezes Urzędu Ochrony Danych Osobowych, ul. Stawki 2, 00-193 Warszawa, https://uodo.gov.pl/pl |
7. Change of privacy policy and contact
7.1 Amendment of this policy
The applicable privacy policy can be found at nelsongarden.com, nelsongarden.se, nelsongarden.dk, nelsongarden.no, nelsongarden.fi, nelson garden.de and nelsongarden.pl. We encourage you to review the privacy policy regularly. If we make changes that materially alter our privacy policy, we may also notify you by other means, such as sending an email or posting a notice on our website and/or social media before the changes take effect.
7.2 How to contact us
We value your opinion. If you have any concerns or questions about our Privacy Policy, please send them to info@nelsongarden.se.